Booking Terms & Conditions

PAYMENT: All reservations will be held only if full pre-payment is made, unless credit facilities have been previously arranged.

CANCELLATION FEES: 100% cancellation fee inside 48 hours of departure time.

NO SHOWS: 100% cancellation fee.

TICKET ALLOCATION: Tickets will be issued electronically

SPECIAL NOTE: All rates are subject to increase in the case of Government levies and taxation.

In the event The Big Rig cancels a tour an alternative product may be substituted or you have a choice of rescheduling. If you are unable to reschedule you may receive a full refund.

Concession cards accepted – Australian Seniors Card, Australian Concession Age Pension, The National Companion Card.

WEATHER POLICY: No responsibility will be accepted for adverse weather conditions.

CHILD POLICY: 0 – 4 years free of charge. 5 – 12 years Child rate applies.

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Opening hours: 
Monday – Friday: 8:30 am – 5:00 pm
Saturday & Sunday: 9:00 am – 4:00 pm

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